rvaji Frequently Asked
Questions

Creating an rvaji account takes less than three minutes. Visit rvaji.net, click the registration link, and fill in your name, date of birth, mobile number, and a secure password. You must be at least 18 years old to register. Once your basic details are submitted, your account is active and you can make your first deposit immediately using bKash, Nagad, Rocket, or any supported bank transfer method.

rvaji requires a government-issued photo ID to complete KYC verification. Accepted documents include your Bangladesh National Identity Card (NID), valid passport, or driving licence. You may also be asked to provide a recent utility bill or bank statement as proof of address. KYC verification is required before your first withdrawal can be processed. The verification team typically reviews submitted documents within 24 hours on business days.

You can reset your rvaji password from the login page by clicking "Forgot Password" and entering your registered email address or mobile number. A password reset link or OTP will be sent to you within a few minutes. If you do not receive the reset message, check your spam folder or contact the rvaji support team at [email protected]. For security, rvaji will never ask you to share your password by email or chat.

No — rvaji strictly permits one account per person. Duplicate accounts are a violation of the Terms and Conditions and may result in the permanent closure of all associated accounts, along with forfeiture of any bonus balances. If you believe a duplicate account was created in error, contact the support team immediately so the issue can be resolved before it affects your primary account.

To permanently close your rvaji account, email [email protected] with the subject line "Account Closure Request" from your registered email address. Ensure you have withdrawn any available balance before submitting the request, as closure may take up to 72 hours to process. If you are closing your account due to gambling concerns, you may prefer to use the self-exclusion option instead, which gives you the ability to reopen your account after a defined cooling-off period.

To deposit via bKash on rvaji, log in to your account, go to the Deposit section, select bKash as your payment method, and enter the amount you wish to deposit. You will receive a bKash payment prompt on your mobile phone — confirm the transaction using your bKash PIN. Deposits via bKash are credited to your rvaji account in real time in most cases, and the minimum deposit amount is ৳500.

Nagad deposits on rvaji are processed in real time and your balance is typically updated within seconds of a successful transaction. If your deposit does not appear after five minutes, check the transaction status in your Nagad app first. If the payment was deducted from your Nagad wallet but has not appeared in your rvaji balance, contact support at [email protected] with your transaction reference number and our team will resolve it promptly.

The minimum withdrawal amount on rvaji is ৳1,000. Withdrawals can be made to your registered bKash, Nagad, or Rocket wallet, or to a verified bank account at Dutch-Bangla Bank, City Bank, BRAC Bank, or other supported institutions. You must complete KYC verification before your first withdrawal is approved. Withdrawal requests are typically processed within 24 hours, and most mobile wallet payments arrive within one to four hours of approval.

rvaji does not charge platform-level fees on standard deposits or withdrawals. However, your mobile wallet provider (bKash, Nagad, Rocket) or bank may apply their own transaction charges, which are outside rvaji's control. We recommend checking the current fee schedule of your preferred payment method before initiating a transaction. Any applicable charges will be displayed transparently during the withdrawal request process.

Withdrawal delays on rvaji are most commonly caused by one of three things: pending KYC verification, an active bonus with an unfulfilled wagering requirement, or a high volume of requests during peak periods. Log in and check your account's Verification and Bonus sections to identify any pending requirements. If everything appears complete and your withdrawal has been pending for more than 24 hours, contact support at [email protected] with your withdrawal request ID.

Yes, Rocket (formerly Dutch-Bangla Bank Mobile Banking) is a supported withdrawal method on rvaji. To use it, ensure your registered mobile number on rvaji matches the number linked to your Rocket account. Navigate to the Withdrawal section, select Rocket, enter your wallet number and the amount, and submit the request. Most Rocket withdrawals are processed within one to four hours of approval during standard business hours.

rvaji offers betting markets on a wide range of sports popular in Bangladesh, with cricket being the flagship offering. You can bet on BPL (Bangladesh Premier League), IPL, T20 World Cup, Test matches, ODIs, and Bangladesh Tigers fixtures. Beyond cricket, rvaji covers football, kabaddi, hockey, and select international tournaments. Live in-play betting is available on major cricket and football matches, allowing you to place wagers as the action unfolds in real time.

Live cricket betting on rvaji lets you place wagers on matches that are already in progress. Odds update dynamically ball by ball, reflecting the current match situation — run rate, wickets fallen, powerplay overs, and weather conditions all influence the live odds. You can bet on markets such as next wicket, runs in the next over, top batsman, and match winner. An active internet connection and a funded rvaji account are all you need to join the live action.

rvaji uses SSL encryption to protect all data transmitted between your device and our servers, ensuring your personal and financial information remains secure at all times. All casino games on the platform use certified Random Number Generator (RNG) technology to guarantee fair, unbiased outcomes on every round. rvaji is committed to transparent operations, and our slot games display their Return to Player (RTP) percentages so you always know the expected payout rate before you play.

Yes — rvaji is fully optimised for mobile play. The platform works seamlessly in any modern mobile browser on Android or iOS devices, with no app download required. The mobile site adapts to your screen size automatically, giving you access to the full game library including live casino tables, slots, cricket betting, and account management features. For the best experience, use a stable internet connection — either mobile data (4G/LTE) or Wi-Fi.

Return to Player (RTP) percentages on rvaji slot games vary by title but typically range between 94% and 97% for slots from leading providers such as Pragmatic Play, NetEnt, and Microgaming. A higher RTP means the game returns more of total wagers to players over a large number of spins. RTP is calculated over millions of rounds and does not guarantee individual session results — it is a long-run statistical measure. Check the game information panel inside each slot for its specific RTP figure.

rvaji's live casino section features real dealers streamed in high definition from professional studios. Available game types include Live Roulette, Live Blackjack, Live Baccarat, Live Teen Patti, and a variety of game show formats such as Lightning Dice and Crazy Time, powered by providers including Evolution Gaming and Ezugi. Tables are available 24 hours a day and cater to a broad range of stake levels, from low-limit casual players to high-stakes enthusiasts.

rvaji offers a welcome bonus to newly registered players on their first deposit. The specific bonus percentage and maximum amount are displayed on the Promotions page at the time of your registration — bonus terms are updated periodically so always check the current offer before depositing. The welcome bonus is credited to your account automatically when you make a qualifying deposit. Bonus funds are subject to wagering requirements that must be met before any bonus-derived winnings can be withdrawn.

A wagering requirement specifies how many times you must bet the bonus amount (or bonus plus deposit, depending on the specific offer) before the resulting winnings can be withdrawn as real cash. For example, a ৳1,000 bonus with a 20x wagering requirement means you need to place a total of ৳20,000 in qualifying bets before withdrawal is permitted. Different game types contribute differently to wagering — slots typically contribute 100%, while live casino games may contribute at a lower rate. Full details are listed in the bonus terms.

Yes — all rvaji bonuses carry an expiry date by which the wagering requirement must be completed. The standard expiry window is 7 to 30 days from the date the bonus is credited, depending on the specific promotion. If the wagering requirement is not met before the bonus expires, both the bonus funds and any associated winnings are forfeited. You can check the remaining validity of any active bonus in your account's Bonus section. Expired bonuses cannot be reinstated under any circumstances.

rvaji rewards regular players through an ongoing loyalty programme where consistent play earns points that can be redeemed for bonus credits, free spins, or cashback on losses. Higher activity levels unlock VIP tiers with enhanced benefits including dedicated account management, faster withdrawal processing, higher withdrawal limits, and exclusive seasonal promotions tied to events like BPL, IPL, and Eid. Full details of the current loyalty structure are available in your account's Rewards section.

Yes — rvaji runs dedicated cricket season promotions during the BPL (Bangladesh Premier League) and IPL (Indian Premier League) tournaments, typically including enhanced odds boosts, free bet credits, cashback on losing cricket wagers, and prize pools for top predictors. Seasonal promotions are also run during Eid and Pohela Boishakh. Check the Promotions section of your rvaji account at the start of each tournament cycle to see the latest active offers and their qualifying criteria.

rvaji operates as an online betting and casino platform serving the Bangladesh market. We are committed to providing a safe, fair, and transparent experience for all players. As with any online gambling service, players are responsible for understanding the regulations applicable in their own jurisdiction before participating. rvaji employs SSL encryption, fair-play certified games, and rigorous age verification to ensure a secure and responsible environment for all users.

The minimum age to register and play on rvaji is 18 years. This is a strict, non-negotiable policy that applies to all users across Bangladesh. Age verification is conducted as part of the KYC process before any withdrawal is approved. If an account is found to belong to a player under 18, it will be permanently closed immediately and any deposited funds will be returned to the original payment source. rvaji does not permit underage gambling under any circumstances.

If you feel that gambling is negatively affecting your life, rvaji strongly encourages you to activate a self-exclusion. Email [email protected] with the subject "Self-Exclusion Request", stating your username and the exclusion period you prefer — options include 6 months, 1 year, 5 years, or permanent closure. Your account will be suspended within 24 hours of confirmation. During the exclusion period you will not be able to log in or deposit, and all marketing communications will be suppressed. Self-exclusion cannot be reversed before the chosen period ends.

Yes — rvaji provides free, voluntary deposit limit controls accessible from your Account Settings under the Responsible Gaming section. You can set a daily, weekly, or monthly cap on how much you deposit, denominated in Bangladeshi Taka (৳ BDT). A limit reduction takes effect immediately. A limit increase is subject to a mandatory 7-day cooling-off period before it becomes active, which is designed to prevent impulsive decisions made during a gaming session. Contact support if you need help setting up your limits.

If you are concerned about your gambling habits, the most important first step is to reach out. Contact the rvaji support team at [email protected] to discuss self-exclusion, deposit limits, or a temporary account time-out. We also encourage you to speak with a trusted friend or family member. Warning signs include chasing losses, gambling with money needed for essential expenses, and feeling unable to stop. rvaji is committed to supporting any player who needs help — there is no judgement, and our team responds within four hours.

Yes — rvaji applies industry-standard SSL (Secure Socket Layer) encryption to all connections between your device and our platform, ensuring that login credentials, payment details, and personal information cannot be intercepted in transit. Your data is stored securely and is never sold to third parties. For full details on how rvaji collects, stores, and uses your data, please review our Privacy Policy. If you suspect unauthorised access to your account, change your password immediately and notify our support team.